Shipping & Return policies

  • Most Chicagoland orders received by 10 AM Central Monday - Saturday will be hand delivered same day. Gifts outside Chicagoland area will ship UPS/Fed Ex Ground same day if ordered by 2 pm Central Time. Excludes any items that need personalization.
  • The shipping fee is listed under each item. Multiple items to the same address in the Chicagoland area will incur an additional $2.00 per piece delivery charge.
  • We ship UPS/FED EX ground nationwide (Unites States Only) for $12.95 per basket. HAWAII ALASKA Additional shipping..
  • Oversize shipping will apply to certain items. These will cost an additional $4.00 bringing the shipping charge to $16.95.
  • Please call us (847-581-0302) if you need your order shipped UPS/FED EX overnight, 2nd day, 3-day select. Under these circumstances, shipping charges are determined based on destination, box size, weight of package, and shipping service selected.

You may return new, unopened items sold and fulfilled by Bob's Gift Baskets within 30 days of delivery for a full refund. This excludes Fresh Fruit baskets and any perishable gift items. We'll also pay the return shipping costs if the return is a result of our error. Items should be returned in their original product packaging. Please contact us at (888) 325-2627 for complete instructions on how to return a product to us.