Privacy & Security

Bob's Gift Baskets is committed to protecting the privacy of our customers and other website users. We do not collect personally identifiable information from individuals unless they provide it to us voluntarily and knowingly; we do not require anyone to register or provide information to us in order to view our site.

Information Collected

If you place an order or register, the following information is collected: name, address, phone number, email address, password and, when necessary, payment information and date of birth. The names, addresses, and phone numbers of your recipients are also collected; this information is accessible to you by logging in to your account with your password. All of this information can be edited or deleted at any time using our website or by contacting customer service.

Using and Sharing This Information

We partner with other parties to provide specific services such as credit card processing, delivering packages, sending mail, etc. We provide them information that is necessary to perform their functions but they may not use personally identifiable information for any other purposes except providing these services.

In addition to shipping and confirming your order, information that you provide may also be used by Bob's Gift Baskets, Inc for marketing purposes such as sending catalogs or emailing promotional offers. Email addresses are never sold or rented.

Use of "Cookies"

Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as account sign-in, and storage of items in your Shopping Cart between visits. These identifiers include information that allows our site to remember important information that will make your use of our site more efficient and useful to you. We use cookie technology and IP addresses to obtain non-personal information from online visitors, and also to provide registered visitors with the best possible personalized online experience. Bob's Gift Baskets does not store personally identifiable information in your cookie.

The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the Web site of its manufacturer. However, because cookies allow you to take advantage of some of the Bob's Gift Baskets Web Site essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any the Bob's Gift Baskets Web Site products and services that require you to Sign in.


We care about the safety and security of your transaction. Bob's Gift Baskets Web Site uses EV-SSL (Extended Validation Secure Sockets Layer) to communicate with your browser software when you order from us online and thereby provide us with credit card or similar information. SSL is the industry standard security protocol; and EV-SSL is the ultimate verification that you are doing business with who the website claims to be, which makes it extremely difficult for anyone else to intercept your credit card / transaction and order information that you send us when you submit your online order. Please visit VeriSign for further details regarding EV-SSL certificates.

We take multiple precautions to safeguard your credit card data in our internal systems. Please see our CyberTrust certification for further information regarding our measures to ensure your transaction with Bob's Gift Baskets is completely safe and secure.

Portions of the web site (such as our customer log-in and address book) may require registration and log-in processes during which you will select a user ID and password. Passwords provided to you by us are the confidential property of Bob's Gift Baskets and may be used by you solely for your individual use of our web site. You are responsible for maintaining the confidentiality of any password and for all activities that occur using your password, whether or not authorized by you. You agree to immediately notify us of any unauthorized use of your password or accounts.


Under the Fair Credit Billing Act, your bank or credit card company cannot hold you liable for more than $50 of unauthorized or fraudulent charges on a credit card. Your liability for unauthorized use of a debit card may be higher, but most debit card issuers voluntarily apply the $50 limit to their cards as well.

If unauthorized use of your credit or debit card does occur, you must notify your card provider, in accordance with the agreement you have with the company.

Policy Changes

If we ever change our privacy policy we will document those changes on this page. If on any occasion we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will first obtain your permission.

Changing Your Preferences

If you have any questions about this privacy statement, the practices of this site or wish to change your mail or email preferences, please contact us at:

Bob's Gift Baskets, Inc.
911 West National Ave
Addison, IL 60101
Customer service

(888) 325-2627